Employee Theft and “Sweet hearting” | Inland Empire

Employee Theft and “Sweet hearting” | Inland Empire

Employee Theft and “Sweet hearting”We previously mentioned that more losses are caused by employees than by burglars and that 87% of losses come from employees and 46% of employee theft occurs right at your checkout.

Besides just outright stealing cash from the register, employees often steal with
accomplices- friends and relatives. Sweet hearting is the act of ringing up less than the actual price of an item when an accomplice is shopping. A friend comes in and brings say $25 worth of product to the register but only $5 is actually rung up. Often the employee will use “No Sale” or “Void” to do this but smarter ones will use a known UPC (Universal Product Code – a barcode) they keep somewhere on their person (or near the register) for this purpose.
This type of employee theft can be detected and documented using POS interface to security video systems. Such systems interface into your POS data stream and capture information on each transaction and then either overlay it or match it up with the video recording. A camera is important to document the transaction, establish the wrong product was rung up and identify the accomplice.
Not all employees are dishonest- some are hired that way! Professional thieves often take jobs at retailers desperate for good help, just to steal. Once on checkout duty, their accomplices will come in and the theft begins. One brazen method is to have the accomplice come to the register with a basket of goods. The employee / thief then dutifully rings up every item and bags it- except they ring them as returns! Anyone observing the transaction would think nothing is amiss- unless they saw the POS data along with the video.
These systems can be very simple or very specialized depending on the size of your business and your needs. A one cash register system is very inexpensive but will only document limited exceptions (voids, no sales, cigarettes, etc.) and will require more effort on your part to manage.
Larger systems can gather data from multiple registers and use computer software to analyze the data. These can be very powerful and allow exception reports to be generated on virtually any register transaction- for example, cigarettes less than $1.00. When combined with video you will have a complete picture of day to day operations. Most of these systems can also be used to manage multiple stores from one central location.
In all cases, a video camera directed at each register will provide many benefits including possible detection of employee stealing cash, employee efficiency and productivity (how many people are in line), and even customer interaction.
Take a minute and schedule your FREE 36 Point Security Audit. Fill out the form on the right of the screen. We will identify the risks that threaten not only your security and safety but also your day to day functions. This will help you increase productivity, and overall the bottom-line.

Edge Security Systems909-660-3343
http://www.edgealam.com/


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