What to do about Bomb Threats and how to reduce their nuisance value.
Document- instruct your receptionist – and all tenant receptionists to write down any bomb threats! The log should include the exact time the call was received, male or female caller, any specific details such as: was a certain tenant mentioned? How did they refer to your building (name or address)?
Video Cameras and recorder- it is vital to place cameras at the entrances to your building. This accomplishes two important things:
One, you’ll always know or be able to review who actually came and went. This will be invaluable if a bomb is actually ever found. You will also have a high level of confidence that no one actually planted a bomb is you never see anyone suspicious.
Two, you’ll be able to identify specific persons leaving or re-entering before and after repeated bomb threats. Most pranksters will know better than to use an internal phone so they will likely go out to a pay phone if they’re going to do this over and over. By cross checking the time of the bomb threat with who came and went right before and after you should be able to pinpoint suspects.
Access Control – it’s difficult to control who come in and where they go if all doors are accessible by everyone. Card access systems take the error out of controlling access because it allows people with proper credentials access but keeps doors locked where safety and security are needed.
Restrooms – it’s always a good idea to keep these locked at all times- as well as storerooms, janitor closets, phone rooms, electrical rooms, etc. If unmanned areas are not accessible it’s much more difficult to actually plant a bomb.
Meetings – meet with your tenant managers and discuss how they feel about bomb threats. Explain the facts and invite participation. Chances are one of them will be invaluable at discovering the source of the bomb threats (since it’s almost certainly one of their employees or someone they let go.)
Patterns – If the bomb threats occur in the afternoon, during good weather, it’s almost certainly a present employee. They want a break or want to go home. If the threat occurs during bad weather and/or at odd times, it’s very likely it’s an ex-employee who wants to make it miserable for their ex-employer!
Resolution – unfortunately, the perpetrator will almost never be caught. Generally they grow tired or bored and stop on their own. If you have video and observe someone you think it doing it and someone asks them about it, that’s usually enough to scare them into stopping. That’s why video systems can be so valuable in cutting short repeated threats.
Unless you catch a suspect in the act of making the call it’s very difficult to prosecute- although most police department take bomb threats very seriously these days. If the culprit is not too bright and makes some mistake they could get into a great deal of trouble with the police. The best thing for the building management is to take every step to assist them in making a mistake and hope for the best.
Take a minute and schedule your FREE 36 Point Security Audit. Fill out the form on the right of the screen. We will identify the risks that threaten not only your security and safety but also your day to day functions. This will help you increase productivity, and overall the bottom-line.
Edge Security Systems
909-660-3343
http://www.edgealarm.com/
Ps. Ask us for a FREE Copy of Bomb Threat Procedures when you call.
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